Shipping policy

Shipping Policy – Lucky Dog Rescue

Thank you for supporting Lucky Dog Rescue. Proceeds from purchases help animals in need.

Order Processing

Orders are typically processed within 2–5 business days. Processing times may be longer during holidays or major fundraising events.

Shipping Methods

Orders ship via USPS, UPS, or FedEx, depending on size, weight, and destination.

Shipping Rates

Shipping costs are calculated at checkout based on package size, weight, and delivery location.

Delivery Times

After shipment, most orders arrive within 3–7 business days, depending on destination and carrier service.

Tracking

Tracking information will be provided when available once your order ships.

Address Accuracy

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if packages are returned due to incorrect addresses.

Lost or Damaged Packages

If your order arrives damaged or is not received, please contact us within 7 days so we can help resolve the issue.

Local Pickup

Local pickup may be available for customers near our store. Details will be provided at checkout when available.

Contact Information

Lucky Dog Rescue

610B Fond du Lac Ave

Fond du Lac, WI 54935

For shipping questions, please contact us through our website or store.